Smart Serve

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Training Description

Smart Serve is Ontario’s mandated training for all servers of alcohol beverages in licensed establishments. The course covers such topics as the effects of alcohol, responsible serving techniques, legal issues, and house policies.

Smart Serve certification is now mandatory for serving staff including bartenders, door staff, security, managers and owners if they take an active role in the running of the day-to-day operations of their licensed establishment.

Beginning May 24th, 2019 Smart Serve® Ontario has launched a new updated training program. Please read the following carefully.

What does this mean to you?

London Training Centre will still be providing in-class training for participants however there will no longer be a paper test completed in class.

Upon completion of the in-class portion of the training program we will issue you a token for the Final Certification Test which you will redeem by visiting www.smartserve.ca and registering for your own Individual Online Account.

Tokens provided for Individual online access to complete the Final Certification Test will allow for two attempts to complete the Final Test. Please Note: Test tokens expire after 30 days.

You will write your Final Certification Test online from home; via any mobile device, laptop or desktop computer with access to the internet and a web camera. All Final Certification Test sessions are Proctored by a third party and require you to present a valid government issued photo I.D. and to stay in-camera during the test.

On November 9, 2021, the Alcohol and Gaming Commission of Ontario (AGCO) announced they are introducing a new 5-year Smart Serve recertification requirement, effective July 1, 2022.

If you hold a certificate issued PRIOR to July 1, 2018, your certificate will expire on June 30, 2023. Anyone certified on or after July 1, 2018, will have 5-years, from the date of issue, to recertify. It will be the certificate holder’s responsibility to recertify BEFORE their certificate expires.

To register or for more information please call London Training Centre 519 685-4331.

Individual Cost $85.00

For more information or to arrange a group training session contact:
Kristie Balatsoukas
Training Services Manager
Tel: 519 685-4331
Email: kristie@londontraining.on.ca

***Please note: There will be a $5 administrative fee for ALL refunds.***

Available Classes

Smart Serve | March 1, 2024 9:00 am-1:00 pm
Upon completion of the in-class portion of the training program we will issue you a token for the Final Certification Test which you will redeem by visiting www.smartserve.ca and registering for your own Individual Online Account. You will write your Final Certification Test online from home; via any mobile device, laptop or desktop computer with access to the internet and a web camera.
$85
20 available
Smart Serve | March 15, 2024 9:00 am-1:00 pm
Upon completion of the in-class portion of the training program we will issue you a token for the Final Certification Test which you will redeem by visiting www.smartserve.ca and registering for your own Individual Online Account. You will write your Final Certification Test online from home; via any mobile device, laptop or desktop computer with access to the internet and a web camera.
$85
25 available
Smart Serve | April 12, 2024 9:00 am-1:00 pm
Upon completion of the in-class portion of the training program we will issue you a token for the Final Certification Test which you will redeem by visiting www.smartserve.ca and registering for your own Individual Online Account. You will write your Final Certification Test online from home; via any mobile device, laptop or desktop computer with access to the internet and a web camera.
$85
25 available
Smart Serve | April 26, 2024 9:00 am-1:00 pm
Upon completion of the in-class portion of the training program we will issue you a token for the Final Certification Test which you will redeem by visiting www.smartserve.ca and registering for your own Individual Online Account. You will write your Final Certification Test online from home; via any mobile device, laptop or desktop computer with access to the internet and a web camera.
$85
25 available

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